Reported deployment

Reported hospital private 5G network at Cleveland Clinic Mentor Hospital in Mentor, Ohio

A Verizon case study; outcomes are vendor-reported and not independent measurements.

Reviewed Sep 30, 20266 sourced facts
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Details

Organization
Cleveland Clinic (Mentor Hospital)
Industry
hospital and healthcare
Region
Mentor, Ohio
Current operating status
Announced April 18, 2023, before the hospital opened
Not stated by sources
Project date

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Overview

Verizon Business announced on April 18, 2023 that it was deploying a private 5G network, built on an Ericsson platform, at Cleveland Clinic's new hospital in Mentor, Ohio, which was then scheduled to open in July.[1] Cleveland Clinic's chief information officer tied the project to a long-term goal of a fully digital hospital, and the two companies said they would explore uses such as patient check-in kiosks, asset tracking and, through future 5G millimeter wave deployments, AR/VR for education, surgery and imaging.[1] A Verizon healthcare executive told Healthcare Dive it was the carrier's first full 5G hospital installation and that Verizon was providing it as a service so the hospital did not face upfront capital costs.[2]

At a glance

Organization
Cleveland Clinic. Mentor Hospital is a location of Cleveland Clinic's Hillcrest Hospital.[1][3]
Location
Cleveland Clinic Mentor Hospital, Mentor, Ohio.[1]
Date announced
April 18, 2023.[1]
Spectrum
Not publicly stated. Verizon said AR/VR uses would be explored through future 5G millimeter wave deployments.[1]
Technology
Private 5G on an Ericsson platform.[1]
Scale as reported
Not publicly stated. The hospital was to include inpatient and observation rooms, an emergency department, operating rooms and imaging facilities.[1]
Vendors and roles
Verizon Business: network provider, offered as a service.[1][2] Ericsson: platform. KPMG: the deal came through Verizon's 5G alliance with KPMG.[1]
Status
Announced in April 2023, ahead of the hospital's planned July 2023 opening;[1] in May 2023 Cleveland Clinic's chief technology officer described the Verizon private 5G installation as part of the new hospital's build.[3] We found no accessible later public update confirming the network in use.
Not publicly stated
Integrator

How the network is used

  • Secure, reliable connectivity for a newly built hospital (campus and in-building), with planned uses including patient check-in kiosks and asset tracking.[1]
  • Enhanced digital displays and in-room infotainment for patients, according to Verizon as reported by RCR Wireless.[4]
  • AR/VR for clinician and patient education, assisted surgery and imaging, which the partners said they would explore through future millimeter wave deployments.[1]
  • Cleveland Clinic's chief technology officer said a workshop with clinical and operational teams was planned to shape how the network would be used.[3]

Reported results

As reported by the sources below; not independently verified.

  • No results were published; the April 2023 announcements described planned and exploratory uses.[1][4]

Timeline

  1. Planned opening month of Cleveland Clinic Mentor Hospital, as stated in Verizon's April release.[1]

  2. Cleveland Clinic's chief technology officer, Shibu Thomas, describes the Verizon private 5G installation and says the hospital opens that summer.[3]

  3. Healthcare Dive reports that Verizon calls it its first full 5G hospital installation and is delivering it as a service.[2]

  4. Verizon Business announces the private 5G network at Cleveland Clinic's new Mentor hospital.[1]

How to interpret this record

This record keeps the source's anonymous customer label and reported status. A case study does not establish current operation, reproducible performance, or independent verification.

Sources

Researched Oct 1, 2026. Manufacturer and vendor statements are their claims, not independent tests.

  1. Verizon Business and Cleveland Clinic to explore use of 5G network at new hospital — Verizon, Apr 18, 2023. Accessed Oct 1, 2026.
  2. Verizon to deploy 5G in new-build Cleveland Clinic hospital — Healthcare Dive, Apr 20, 2023. Accessed Oct 1, 2026.
  3. Expanding Network Connectivity Brings New Possibilities to Cleveland Clinic Mentor Hospital — Cleveland Clinic (Consult QD), May 12, 2023. Accessed Oct 1, 2026.
  4. Verizon private 5G to help Ohio clinic realize 'fully digital' vision — RCR Wireless News, Apr 20, 2023. Accessed Oct 1, 2026.

Every detail in the table at the top comes from these sources. Open the source details for each fact’s publisher, evidence type, date, and where it appears.

Source details (6)
SOURCEOrganization

Cleveland Clinic (Mentor Hospital)

Verizon ↗Vendor case studyLocation in source: Press release, first paragraphChecked Sep 30, 2026Source date: not stated

SOURCEIndustry

hospital and healthcare

Verizon ↗Vendor case studyLocation in source: Press release, third paragraphChecked Sep 30, 2026Source date: not stated

SOURCERegion

Mentor, Ohio

Verizon ↗Vendor case studyLocation in source: Press release, first paragraphChecked Sep 30, 2026Source date: not stated

SOURCEOperating status

announced April 18, 2023, before the hospital opened

Verizon ↗Vendor case studyLocation in source: Press release, first and last paragraphsChecked Sep 30, 2026Source date: not stated

SOURCEReported use case

Use cases to be explored: patient check-in kiosks, asset tracking, and AR/VR for education, assisted surgery and imaging via future mmWave

Verizon ↗Vendor case studyLocation in source: Press release, list of solutionsChecked Sep 30, 2026Source date: not stated

SOURCEVendors Named

Verizon Business (network), Ericsson (platform), KPMG (facilitated the deal)

Verizon ↗Vendor case studyLocation in source: Press release, last paragraphChecked Sep 30, 2026Source date: not stated